AI Product

Vaani

Multilingual Voice AI for Indian Banks and NBFCs

Vaani handles customer service and collections calls in the languages your borrowers speak, including code-switching between Indian languages and English mid-sentence. Configurable without writing code, deployable on-premise where call data cannot leave your infrastructure, and built for the compliance requirements of RBI-regulated lenders.

Use Cases

Collections and Reminders

Payment due reminders, overdue follow-ups and promise-to-pay capture at the scale of your full portfolio, not just the portion your team can reach.

Customer Service

Account balance queries, loan status, branch information and service request logging, available outside business hours without a night shift.

Verification and Onboarding

Tele-verification calls, document follow-ups and appointment confirmations with structured outcomes written back to your CRM.

Outbound Campaigns

Product eligibility calls, renewal reminders and feedback collection run across your full book without additional headcount.

Platform Highlights

  • Indian language ASR built for regional accents and code-switching
  • Configurable workflows without writing code
  • On-premise deployment on NVIDIA GPU hardware
  • Full auditability: transcript, timestamps and agent decisions per call
  • Calling window restrictions and conduct guardrails enforced at platform level

Business Benefits

  • Collections coverage extends to the full book, not just what the team can reach
  • Customer service available 24/7 without additional headcount
  • Call data stays inside your infrastructure for RBI compliance
  • Every call logged and reconstructable for audit
"Voice AI that actually speaks to your customers."
View full Vaani page Hear a live demo

Asset Management Solution

Optimize, track, and control every enterprise asset efficiently.

A comprehensive asset tracking and management system that provides real-time visibility into all your enterprise assets, enabling predictive maintenance, lifecycle optimization, and strategic asset planning.

Key Features

  • Real-time Asset Visibility & Tracking
  • Predictive Maintenance Scheduling
  • Lifecycle Cost Analysis & Depreciation Insights
  • Seamless Integration with ERP Systems

Value Proposition

  • Reduced asset downtime and maintenance costs
  • Improved asset utilization and ROI
  • Enhanced compliance and audit readiness
  • Data-driven asset investment decisions
"Because every asset counts."

Learning Management System (LMS)

Empowering continuous learning and workforce development.

An advanced LMS platform that transforms how organizations deliver training and development. With AI-driven personalization and comprehensive analytics, it creates engaging learning experiences that drive skill development and business outcomes.

Core Features

  • Course Management & Content Authoring Tools
  • Personalized Learning Paths
  • AI-based Skill Gap Analysis
  • Gamified Learning Experience & Analytics

Learning Outcomes

  • Accelerated skill acquisition and competency building
  • Higher learner engagement and completion rates
  • Measurable training ROI and impact assessment
  • Adaptive learning that scales with your organization
"Inspire growth through intelligent learning."

Feedback Management Solution

Listen. Learn. Lead.

Capture, analyze, and act on feedback from customers, employees, and partners using a unified intelligent feedback management platform. Transform feedback into actionable insights that drive continuous improvement and stakeholder satisfaction.

Platform Capabilities

  • Multi-channel Feedback Collection
  • Sentiment Analysis & Insight Generation
  • Automated Response & Escalation Triggers
  • Customizable Dashboards for Real-time Analytics

Impact & Value

  • Improved customer satisfaction and loyalty
  • Enhanced employee engagement and retention
  • Faster issue resolution and response times
  • Data-driven decision making from stakeholder insights

CRM Solutions

Customer relationships, redefined through intelligence.

A comprehensive customer relationship management platform that combines AI-powered insights with seamless workflow automation. Designed to enhance customer relationships, accelerate sales processes, and deliver exceptional customer experiences at scale.

Key Capabilities

  • AI-enabled Lead Scoring and Opportunity Tracking
  • Workflow Automation for Sales & Support
  • 360° Customer View and Interaction History
  • Integrated Email, SMS, and WhatsApp Engagements

Business Impact

  • Increased sales conversion rates and revenue growth
  • Enhanced customer satisfaction and retention
  • Improved sales team productivity and efficiency
  • Unified customer experience across all touchpoints

Ready to Experience Our Products?

Discover how our innovative solutions can transform your business operations and drive growth.